Shipping policy

SHIPPING

Shipping for Australian Addresses:-

Purchase anything up to the value of $199 and shipping is a flat rate of $25.00 – regardless of the weight or size.

*Spend $199 or more and shipping is free for most items out of our warehouse depending on location they may be freight free or will incur a freight charge depending on postage location.

Some larger items can only be delivered to a business or a freight depot. If this is the case we will inform you of the closest address that your goods will be delivered to.

We can ship our items throughout Australia. Note that there are restrictions on some products, and some products cannot be shipped to locations not serviced by our freight partners.  A separate shipping charge will be confirmed for any purchases outside of our freight partners location reach.

Please allow up to 5 – 10 working days for delivery from our warehouse.

For further information you can contact us on 02 6964 3400 at 53 Banna ave, Griffith NSW 2680 or email orders@agmw.com.au

 

RETURNS POLICY

The customer, may return at your own expense, an item new and unused, in original condition and packaging, within 30 days of delivery for a refund of the product price less the original delivery charge.

We aim to provide our customers with products of the highest standard and thoroughly check the goods before being sent.  If you receive a product that you believe has been damaged in transit, please e-mail orders@agmw.com.au within in 48 hours of delivery and provide a photo of the damage.

We’ll also pay the return shipping costs if the return is a result of our error (you have received an incorrect or defective item, etc.).  Please contact us immediately if you have received an incorrect or faulty item, and provide a photo for proof of evidence of the fault/defect.

IMPORTANT INFORMATION

Please take care when sending items back to us, as items lost in the post are your responsibility and we cannot offer exchanges or refunds on lost parcels.  We always recommend using Registered Post with a tracking number to avoid missing parcels.